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  • Writer's pictureDavid Tassoni

Teaching & Learning

Teaching and learning. It was core competency espoused at a healthcare company many of us at Connective were shaped by. What you knew, you shared eagerly with others. What you did not, you learned from others. It’s how we approached every problem we needed to solve - rarely did we ever solve it alone and we always surrounded ourselves with people that understood this concept.
For us here at Connective Health Strategies, teaching and learning comes naturally. It has been a hallmark of how we have approached our work over the past few years and shaped our desire to build our company. We hire and partner with highly knowledgeable individuals in this industry, with values that fully align with ours. We all have a common goal here - to deliver the best possible solutions to our clients and connect them to the resources they need to succeed.
This is why we shaped our business model around a concept we like to call “The Connective”, which is built on developing a close-knit network of healthcare process experts, who share our core values, and seek to help us deliver a truly differentiated set of integrated services to healthcare provider entities. We think of the word “connective” as a noun, not an adjective.  It does not describe us, it is us.  To be part of “The Connective”, you must therefore fully grasp the value of teaching and learning!
Healthcare is loaded with teachers and learners. Doctors are some of the smartest people in the world, yet they rely heavily on the concept of “rounds” to ask for and openly share the knowledge they need to cure their patients. But is that being as widely utilized with the non-clinical staff that make the business of a medical practice function properly?
We don’t think so. We found that the more removed you are from patient care, the less teaching and learning there is. Why is this the case? Back-office staff are really good people that love to share their individual expertise, knowledge, and experience. But it's often easier – or less time-consuming - to do it yourself rather than teaching someone. We also found that sharing your knowledge is not something that comes naturally to most people because it often means diminishing your personal value to others. Allowing others to solve your problems with their skills and knowledge - or letting them use your own for their benefit - may make you disposable for future work. Who wants that?
Well, we actually do. You see, we think we have a ton of knowledge and can offer amazingly sound advice to the healthcare companies and medical groups that we consult – even if it means we do not become part of the long-term solution. What’s more important is that the medical practice functions better, has greater knowledge and capacity, and helps the physician be the best they can be. Knowledge isn't really power to be hoarded. We are in the business of knowledge sharing, and that allows us to improve healthcare for everyone.

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